Chen Fong Tuan Returns to Maybank as Senior Executive Vice President, Group Human Capital

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Mr. Chen will focus on human capital transformation to realize the Group’s strategic aspirations for 2025, with a focus on human product innovation and human capital process acceleration.

From June 13, 2022, Chen Fong Tuan (picture above) took on the role of Senior Executive Vice President, Group Human Capital, Maybankback in the Group after six years.

He was most recently Chief People Officer at Berjaya Corporation.

Chen continues to be based in Malaysia, with a mission spanning Maybank’s presence in 20 countries regionally and globally. In this role, his main responsibilities would be the transformation of human capital, in order to achieve the Group’s strategic aspirations for 2025, with a focus on human product innovation and the acceleration of human capital processes. Online human resources. He shares, “I am thrilled at the opportunity to be part of Malaysia’s largest organization’s human capital program, the key ingredient in achieving the group’s goal of humanizing financial services.”

Speaking of the most pressing talent concern in Malaysia right now, Chen cites the brain drain phenomenon, with top talent leaving for more advanced economies, “especially with the Ringgit under prolonged rate pressure. exchange rate against the USD, making local remuneration less competitive”.

Within the industry itself, he sees increased competition from alternative channels and the opening of financial markets to non-traditional players in the digital space.

Chen’s roles during his previous tenure at Maybank, from 2009 to 2016, included Vice President, Head, Talent and Organization Development; Executive Vice President, Head of Group Talent and Performance Management, Executive Vice President, Head of Group Talent and People Strategy and Executive Vice President, Group Rewards and Performance.


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