Compassion fatigue affects many; Purdue has resources available to help


Compassion fatigue may be common among professional caregivers, such as palliative care staff, veterinarians, and other medical care providers. However, compassion fatigue can also affect General publicincluding home caregivers.

According to, a study in the journal Aging & Mental Health shows that 71% of caregivers experience high levels of caregiver burden or stress, and up to 59.5% show signs of burnout or compassion fatigue. Another one study in the Journal of Adult Development reveals that family caregivers may be even more susceptible to compassion fatigue than professional caregivers due to the lack of systemic support they receive.

Resources to help you

Purdue has resources to help employees deal with mental health issues, including compassion fatigue.

SupportLinc, behavioral health service provider for the West Lafayette campus, offers many online resources to help those who suffer from compassion fatigue, know someone who suffers from compassion fatigue, or simply want to learn more about the condition. The following articles are also available through the SupportLinc web portal:

Additionally, SupportLinc offers confidential, one-on-one counseling through multiple platforms – phone, text, and video – as well as other ways to get behavioral health support.

  • Phone – Contact a licensed counselor by phone 24/7/365 at 888-881-5462.
  • Video consultation – eConnect allows individuals to schedule a 30 minute video, phone or web chat session with a licensed and experienced clinician.
  • Text – Exchange text messages, voice notes, and resources Monday through Friday with a licensed counselor through the mobile and desktop app through textcoach.
  • animated – Personalized digital resource that supports mental health and overall well-being through a dynamic series of self-directed modules.
  • Email – Contact [email protected] for email support.
  • Ask the expert – Fill out a short form and a SupportLinc team member will get back to you within one business day.
  • Mobile app – SupportLinc eConnect The mobile app allows individuals to speak or chat directly with a SupportLinc advisor or schedule a time for SupportLinc to call them.
  • Navigator – A short survey takes the guesswork out of emotional fitness, as individuals receive personalized guidance to access program support and resources based on their survey.
  • Digital group support – Anonymous group sessions offered on a variety of topics. Individuals are only identified by their avatar and avatar name. Once an avatar is created, individuals can choose from a variety of session topics, which rotate occasionally.
  • Currently, “Caregiver Support” is one of the available topics. The next available session is scheduled for June 22 at 2 p.m. The confidential 30-minute group session will explore how caring for a loved one can strain even the most resilient people, the fact that carers struggling with stress are not alone, and the steps each carer can take. take to maintain their own emotional health and well-being.

To start using SupportLinc, call 888-881-5462 or log on to SupportLinc website or the eConnect mobile application (available in the App store and on google play) with username purdue.

[email protected] by is a free benefit that provides assistance to caregivers for a variety of needs, including child care, elder care, and pet care. Through a personalized portal, faculty and staff eligible for benefits can search and find affordable caregivers as well as other services such as tutoring, housekeeping services and more. To register for these benefits, go to

“In line with the mission of the Healthy Boiler program, SupportLinc and [email protected] are complimentary benefits available to help our Purdue employees in a number of ways, including providing support when caring for others has become more stressful and mentally and physically draining than normal,” says Candace Shaffer, senior director of benefits at human resources. “The need to include self-care while caring for others can sometimes be overlooked, and we hope the resources offered by SupportLinc and [email protected] can also help the Purdue community take time for itself.”

Both SupportLinc and [email protected] support the behavioral health and financial wellness pillars of the Healthy Boiler program.


To help teachers and staff

Visit the “Mental Health Resources” webpage for a variety of resources available to faculty and staff, including resources for all Purdue campuses, information about Purdue health plan coverage for mental health, and substance abuse, and behavioral health referral sites for West Lafayette, Fort Campus Wayne, and Northwest.

To help students

Faculty and staff who work with students or have a student at home can direct them to the resources below for behavioral health assistance. Note: LiveHealth Online Psychology and LiveHealth Online Psychiatry services are also available to Purdue students covered by a Purdue health plan. Mental health visits through LiveHealth Online are 100% covered under the Purdue student health plan.

Office of the Dean of Students

Counseling and Psychological Services (CAPS)


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