Conduent recognized as the 2021 HR leader in the cloud


FLORHAM PARK, NJ, December 07, 2021 (GLOBE NEWSWIRE) – Conduent Incorporated (Nasdaq: CNDT) today announced that NelsonHall, a global analyst firm, has named the market leader in human resources transformation services cloud in his 2021 NelsonHall Evaluation and Assessment Tool (NEAT) Supplier report.

NelsonHall’s NEAT Report placed Conduent as a “Leader” for its ability to deliver immediate benefits and meet future customer needs in six priority areas:

  • Efficiency
  • Europe
  • Multi-country
  • North America
  • SuccessFactors capacity
  • Working day capacity.

The report cited the breadth of Conduent’s HR services, including learning services, benefits administration, HR administration and global payroll services. Conduent has been recognized for its ability to help clients achieve a higher level of process transformation and standardization globally, as well as for its ability to serve clients across all major human capital management platforms in the cloud. .

Liz Rennie, Director of HR Technology and Services Research, NelsonHall, said, “Conduent has been identified as a ‘leader’ in the cloud HR transformation market because of the way its range of human capital solutions supports established and growing, complex global organizations. Conduent’s digital investments and focus on user experience deliver dynamic solutions that support existing technology investments – positioning it for growth among buyers with transformational aspirations.

Across industries, HR leaders are looking to improve siled and complex HR processes and improve the employee experience. With over 30 years of experience, Conduent optimizes HR services and delivers human-centric digital experiences throughout the employee journey. These services improve business processes and maximize business results, while increasing employee satisfaction, engagement and productivity. For example, Conduent has partnered with a global pharmaceutical company on digital transformation that connected ServiceNow and SuccessFactors to increase the automation of 150 recruiting, onboarding, workforce management, rewards processes , payroll, learning and impact of change, in 34 countries in eight languages ​​in just nine. month.

“We are delighted to be recognized for what our clients know to be true: Conduent’s dynamic HR outsourcing solutions adapt to the changing needs of our clients on their digital transformation journey. This journey is never really ‘over’, it continues to evolve, and so do we, ”said Michelle Hernandez, Vice President, General Manager, Human Capital Solutions at Conduent. “As organizations continue to transform the HR cloud, Conduent brings agility to their teams and delivers HR services that impact business results. “

The report assessed nine major HR service providers. To read a personalized version of the report, please click here.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments, creating exceptional results for its customers and the millions of people who rely on them. Through processes, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiency, reduce costs and enable revenue growth. That’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve the experience of millions of people every day, including three in four insured patients in the United States, 10 million employees who use its HR departments and nearly 18 million benefit recipients. Conduent solutions deliver exceptional results to its customers, including $ 16 billion in savings through medical bill review of workers’ compensation claims, up to 40% increase in efficiency HR operations, up to 27% reduction in government service costs, up to 40% improvement in finance, accounting and procurement expenses, and improved customer service interaction times up to ‘to 20% with greater satisfaction of the end user. Learn more at

About NelsonHall
NelsonHall is the world’s leading analyst firm dedicated to helping organizations understand the “art of the possible” in transforming digital operations. With analysts in the US, UK and Continental Europe, NelsonHall provides buy-side organizations with detailed and critical market and supplier information (including NEAT assessments) that help them make business decisions. fast and very informed supplies. And for vendors, NelsonHall provides in-depth knowledge of market dynamics and user needs to help them refine their go-to-market strategies. NelsonHall’s research is based on rigorous primary research and is widely respected for the quality, depth and insight of its analysis.

Media contact:
Lisa Patterson, Conduent, + 1-816-305-4421, [email protected]

Investor Relations Contact:
Giles Goodburn, Conduent, + 1-203-216-3546, [email protected]

To note: To receive RSS news feeds, visit For open-ended comments, perspectives, and industry perspectives, visit, or

Conduent is a trademark of Conduent Incorporated in the United States and / or other countries. All other product and brand names are trademarks and / or registered trademarks of their respective companies.


Comments are closed.