LMS platforms improve employee engagement


A robust learning management system can inspire today’s workers to pursue their careers while collaborating with their teams.

Employee engagement is the engine of business success. It is the essential element needed to grow a business over the next decade and beyond. But this is a relatively new concept. For decades, business leaders have viewed employee engagement as an added bonus to another more important concept: employee productivity. Businesses were built on the principles of productivity, efficiency, and a strict separation between an employee’s feelings about their work and the actual work they do.

We’ve seen this value of personal investment in work multiply over the past year, especially as the pandemic has forced employees to assess their careers and think about the future. As companies adapted to new work styles, leaders also reassessed how they could retain employees in the era of the great quit.

Employee engagement issues range from highly technical issues such as inadequate devices or software to more personal issues related to workplace culture. While these are two very different types of challenges, only made more difficult when companies manage in-office, hybrid and remote working styles, technology solves both sets of problems. To be more specific, a digital learning management system or LMS platform can solve the top 5 employee engagement problems. Here’s how.

  1. Application overload causes employee burnout

A study by Citrix found that 64% of employees are using more apps now than before the pandemic. Additionally, 71% of those same employees said that apps hurt productivity at work.

Author Ramesh Ramani

The concepts of application overload and digital transformation create a catch-22 for businesses. Digital transformation requires businesses to use apps to communicate with employees and get work done. App overload is the result of this digital transformation and too many technology elements required in a given workplace.

A digital LMS should provide a comprehensive platform for learning that integrates with commonly used work applications. First, whether used for onboarding or development initiatives, an LMS should have all the necessary learning tools built into the application, such as a content player, built-in quizzes, data and metrics for learning managers, and even video conferencing on the platform. This prevents an abundance of tabs, windows or applications to perform a single task. Integration with Slack, Salesforce, and Microsoft Teams is also key to avoiding app overload, as it makes the most of the technology employees are already using in their day-to-day work.

  1. Siled communication reduces productivity and efficiency

Communication has been one of the biggest challenges during the pandemic, and it’s still a huge challenge with the adoption of remote and hybrid work modes. Without clear communication, projects are delayed, employees spend hours reworking, and productivity is lost in the battle to find the right information. This has a negative impact on employee engagement because the process is, in a word, exhausting. Employees need to communicate with coworkers and superiors, but they can’t do it effectively if communication is siled or answers are hard to come by.

A digital LMS can solve this problem in two ways. First, as companies adapt to remote and hybrid work environments, it can be beneficial to institute new processes, so that communication is clear and effective. The best way to implement these processes is through company-wide training on an LMS platform so that employees on all sides understand how they can communicate better with their colleagues.

Second, a digital LMS reduces siled communication because, by nature, it makes information accessible. For companies with a large workforce and multiple people within a given department, an LMS is the perfect place to house vital information so that employees can access it at their convenience. So when training, resources, and referrals are offered on the platform, employees can log in and find information easily.

  1. Employees don’t feel connected to their teams

When employees feel isolated, work loses meaning and job satisfaction decreases. This is especially true when companies settle into hybrid, remote habits where employees are less likely to spend time with co-workers on a regular basis. Disconnecting teams can have a negative impact on morale and therefore also reduce the success of a business.

A collaborative learning environment can help employees feel engaged with their colleagues. Businesses can cultivate this with tools like a digital LMS platform that offers multiple learning opportunities and engaging course content. HR managers should look for an LMS platform that includes in-platform video conferencing, interactive quizzes, extensible apps, and insights. The current platform also allows for gamification to facilitate healthy competition among employees. They can learn alongside their peers and interact with each other based on the learning content.

  1. Employees see no future in their company

Employees want to know that they have a future in their career. Leaders can promote retention and encourage employee engagement by providing clear milestones for promotions and career advancement. This helps facilitate a sense of belonging among employees and demonstrates that the company is investing in employees for the long term. The most effective way for companies to communicate this is through training. Using a digital LMS platform, corporate learning and development managers can build clear training paths that help employees understand the steps needed to take them to the next level in their careers.

When companies offer courses that help employees move up the ladder, they provide another avenue for engagement and collaboration. This promotes employee satisfaction and helps employees look to the future to understand their role in the company and how it can progress.

  1. Employees are bored in their work.

Business leaders are talking about the “big shakeup,” a move that LinkedIn CEO Ryan Roslansky says is changing the way workers and employers view their jobs. The term came about after the LinkedIn team noticed a significant increase in users changing jobs over the six months. Although it may seem daunting for businesses, redesign can have a positive impact on the success of a business if optimized. A learning management system can help with this. Employees are choosing to leave their careers, in part because they no longer care about their work.

Business leaders can use an LMS platform to encourage employees to upskill, pursue new activities in their field, take advanced certification courses, and gain a competitive edge in the marketplace. Some LMS platforms support rely on artificial intelligence that learns from a user’s behavior, job title, and course selections, then offers personalized course recommendations to suit their interests. It can help employees feel more engaged in their work, and AI makes the process automatic, delivering impactful ROI.

Implementing a digital LMS solution is a practical first step in promoting employee engagement.

Ramesh Ramani is CEO of ExpertusONE, a provider of learning management solutions.


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